Last updated: 06 July, 2023
This Privacy Policy describes how Swarmtix Inc. (“we”, “us”, or “our”) collects, uses, and discloses information through its mobile application MonuMystic (the “App”). By using the App, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
Personal Data
While using our App, we may ask you to provide us with certain personally identifiable information, such as your email address, to use some of our services. We use this information to provide and improve our services.
Location Data
We use location data such as GPS to provide the core services of MonuMystic, such as locating nearby monuments and points of interest. You can enable or disable location services through your device settings.
Usage Data
We may also collect data on how the App is accessed and used. This may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, and other diagnostic data.
Use of Data
Swarmtix Inc. uses the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To detect, prevent and address technical issues
Disclosure of Data
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We may disclose your data if required to do so by law or in response to valid requests by public authorities. We may also disclose your information if we believe that such action is necessary to comply with the law and protect against fraud or to protect the property or safety of Swarmtix Inc., our users, or others.
Security of Data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us at hi@monumystic.com.
By law we also have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
You are entitled to delete your account directly via the App and in some circumstances, you can ask us to delete your data: see your legal rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
· Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
Subject Access Rights
You have the right to see the personal data we hold about you. This is called a Subject Access Request. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). If you would like a copy of the personal data we hold about you, please email us at hi@monumystic.com.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hi@monumystic.com.